Categories

Accounts

Forgotten Password

Boutique

Newsletter

Our Treats

Ingredients and allergens

Payments

Customer Service

Refunds

Shipping & Delivery

Gifting

Muzeo Rewards (Corporate)

Accounts

Patrons who create Muzeo Treats accounts can access their information from any of their devices. Muzeo accounts will ensure that patrons receive updates and the Muzeo Passages newsletter.

We invite you to visit our website, here, to create an account with a username and password.

Forgotten Password

Should you forget your username or password, then please request to reset your password from the account login page. You will then receive an email with a link to reset your password.

Boutique

Our boutique is located in beautiful Laguna Beach at 735 South Coast Highway, Laguna Beach, CA 92651. Our store hours are 11AM PDT to 6PM PDT Thursday through Sunday.

Please visit our gallery-like boutique to enjoy the “Art of the Treat”.

Newsletter

Muzeo Passages, our newsletter, opens a window to the people, places, and traditions that make our treats special. To receive Passages via email, please create a Muzeo Treats account or enter your email at the bottom of this page.

Our Treats

We partner with master confectioners and chocolatiers in France, Italy, and Spain to produce treats especially for our patrons. Our partners are long-established family-run businesses that use artisanal methods, produce their delicacies in small batches, source locally, and minimize the use of preservatives.

Ingredients & Allergens

You can view our treat ingredients and allergens on their respective product pages, under “Ingredients & Nutrition Facts”. Please note that our treats may not be entirely nut-free or Kosher-certified.

Payments

We accept all major credit cards including Visa, MasterCard, and American Express. We are also integrated with Stripe, Authorize.net, and Cardknox, which ensures secure Apple Pay and PayPal debit- and credit-card transactions.

Customer Service

If you have any questions or concerns about our treats, website, store, or anything else, please email us at customerservice@themuzeo.com. We are happy to assist you.

For corporate and media inquiries, please email us at corporate@themuzeo.com or call 866-689-3687.

Refunds

We offer a 100% refund of the purchase price (excluding shipping cost) if you are not satisfied with your purchase. Please email us at customerservice@themuzeo.com with the information listed below to receive a full refund:

1. Order number

2. First and last name and a means to reach you via phone, SMS, or email.

3. A short description of the reason that you are not entirely satisfied with your purchase.

We are unable to offer returns or exchanges.

Shipping & Delivery

We offer 2-business day delivery via FedEx. We encourage patrons to place orders no later than 9AM PST/12PM EST to ensure optimal delivery time. Please note that the day your package is shipped is not counted in the two-business day period. For instance, if your order is placed before 9am PST/12PM EST on Monday, it would be shipped on Monday and delivered on Wednesday (barring unforeseen circumstances). If it is placed after 9am PST/12PM EST, it would be shipped on Tuesday and delivered on Thursday. Unfortunately, we do not offer deliveries on weekends at this time.

Gifting

A box of Muzeo Treats makes for a special gift. If your order is a gift, please enter your giftee's address as the shipping address. You may check the “Add a handwritten gift note” box to enter a message of love, thanks, or best wishes. We will handwrite your message on high quality cardstock (5" x 3") and place the card inside your gift. This is a complimentary service; we only ask that you limit your message to 150 characters.

Muzeo Rewards (Corporate)

We offer our Muzeo Rewards™ program to corporate partners. We work with luxury hotels, museums, and private clubs to elevate their brand experience and reward their guests and members.

Please email us at corporate@themuzeo.com or call 866-689-3687 for corporate inquiries.